Train
21 of 62 known sticking points
Your train is sold out
Use the waitlist, watch for batch releases, or try a transfer route. Do not give up.
Seats release in batches — and a waitlist exists.
What you'll see
If the train is full, seats are released in batches and a waitlist exists:
"No tickets" · "Sold out"
中国 App 里显示为：无票 / 售罄
Error-text level: L1 - exact in-app string shown above, verified against common reports.
Exact wording (L1): No tickets available
Why it happens
High-speed trains release seats in batches: 15 days, 48 hours and 24 hours before departure. A waitlist (候补) auto-buys cancelled seats.
Fastest fix, free:
Join the waitlist (候补) as early as possible; also check back at the 48h and 24h release windows for newly freed seats.
This case's complete fix is free above. The other 61 cases, the decision tree, and the offline kit are $9.99.
Last verified: 2026-09-20 ·
Confidence:
Multiple sources (pending first-hand verification)
The full fix sequence (free)
- Join the waitlist (候补) — the earlier, the higher your queue position.
- Check for batch releases: 15 days, 48 hours and 24 hours before departure.
- Try a different train or class.
- Consider a transfer route with two connecting trains.
When the fast fix isn't enough
In the kit
The kit gives the waitlist steps and release-time table.
1. The waitlist how-to
How to join 候补 and what to watch.
2. The trigger matrix
Which routes sell out fastest.
3. Offline printable version
The release-time table as a printable card.
If nothing works
If the waitlist does not clear:
- Book a transfer route with two trains.
- Try a nearby city as the first leg, then a local train.
- Check again at the 24-hour release window.
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