“不辣” often still means a little spice. Say “微辣” or “少辣” for mild.
'Not spicy' is not the same as 'mild' in Chinese.
If you ask for 'no spicy' but still get heat, the word choice is the problem:
In Chinese kitchens, “不辣” is often interpreted as 'not very spicy' rather than zero. “微辣” (mild) or “少辣” (less) is clearer.
Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.
When 'not spicy' keeps failing, the kit gives the spice-scale card so the waiter reads it, not just hears it.
The full spice scale (不辣 / 微辣 / 少辣 / 中辣 / 特辣) as a showable card.
Which situation needs which phrase.
The whole phrase kit as a printable card.
If the dish is still too spicy:
Most travellers know about three of these before they fly. This one is often not one of them.