← All guides
Emergency 48 of 62 known sticking points

You're lost or stranded at night

Get to a lit public place, use a ride-hailing app, and show your hotel's Chinese address.

! Lost! !

A lit place and hotel address solves it.

What you'll see

If you're stranded after dark, a clear plan gets you home:

Stranded · no way back
被困 · 不知归途
Situation level: L3 (scenario). This is an emergency situation, not an app error code.

Why it happens

Night raises risk; a lit store, a ride app, and your hotel's Chinese address are the three things that resolve it.

Fastest fix, free: Walk to a lit store or metro, open Didi, and show your hotel's Chinese address to the driver.

Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.

Last verified: 2026-09-20 · Confidence: Multiple sources (pending first-hand verification)

When the fast fix isn't enough

In the kit

When stranded at night, the kit keeps your hotel address ready to show.

1. The lookup table

Your hotel name and address in Chinese, ready to show.

2. The trigger matrix

When Didi works vs when you need the hotel call.

3. Offline printable version

The address card as a printable card.

Get the offline kit — $9.99 Read the free guides first

If nothing works

If your phone is dead:

  1. Ask store staff to call a taxi.
  2. Show your map pin to a bystander.
  3. Wait inside a hotel lobby or store.

You are looking at 1 of 62

Most travellers know about three of these before they fly. This one is often not one of them.

This case Related, emergency All others
Find the ones that are yours