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Didi 31 of 62 known sticking points

Your SMS verification code never arrives

Didi needs a code to register or log in, but it never comes. Use a Chinese SIM, or switch the login method.

No code !

Foreign SIMs often miss Chinese SMS codes.

What you'll see

If the code never arrives, the SMS is being blocked before it reaches you:

Verification code failed · SMS not received
滴滴 App 显示：验证码发送失败 / 未收到短信
Error-text level: L1 - exact in-app string shown above, verified against common reports.
Exact wording (L1): SMS code not received

Why it happens

Foreign SIMs often cannot receive Chinese short codes, or your carrier blocks them. A Chinese SIM fixes it because the code is sent from a local number.

Fastest fix, free: Restart your phone and tap resend; if it still fails, use a Chinese SIM card or ask the hotel for a temporary one.

Every case shows the diagnosis and the first step - free. The full step-by-step fix for this exact case, the decision tree, and the offline kit are $9.99.

Last verified: 2026-09-20 · Confidence: Multiple sources (pending first-hand verification)

When the fast fix isn't enough

In the kit

When the code keeps failing, the kit gives the carrier-unblock steps and a login path that works without a Chinese SIM.

1. The lookup table

Which carriers block Chinese SMS and the exact call to lift the block.

2. The trigger matrix

When a Chinese SIM is mandatory vs when an eSIM workaround works.

3. Offline printable version

The unblock script and login steps as a printable card.

Get the offline kit — $9.99 Read the free guides first

If nothing works

If you still cannot log in:

  1. Ask hotel staff to help you get a Chinese SIM.
  2. Use Didi inside the WeChat mini-program, which may need less verification.
  3. Contact Didi support through the app for an alternative login.

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